Mac OS - Razer Synapse 2/3 | Razer Insider

Mac OS - Razer Synapse 2/3

  • 10 July 2019
  • 9 replies
  • 16 views
T
I recently switched from PC to Mac. Got a new Macbook Pro laptop and I have a Naga Wireless mouse along with a Huntsman Elite keyboard. The keyboard is not supported on Synapse 2. Synapse 3 is not available for Mac OS. Is there anyway to get this to work? Will Naga wireless mouse be supported on Synapse 3? Will Synapse 3 be released for Mac? I'm about to buy different peripherals if there is no hope in sight.

Thanks
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9 Replies

Razer.Caziel
Userlevel 7
Unfortunately, there really isn't much information about if or when Synapse 3 will be on Mac OS. One thing is for sure though, the Naga Epic Chroma won't get ported to Synapse 3.
T
I guess I'd be forced to buy a Naga Trinity, which I would do if we had information on Synapse 3.... so frustrating. Is there a way to use my Huntsman Elite and disable the RGB on Mac OS?
Razer.Caziel
Userlevel 7
Sorry bud, but there isn't a way to turn off the lighting effects for the Huntsman Elite on Mac OS right now.
PT.Singer
Rank
Userlevel 7
Razer.Caziel
One thing is for sure though, the Naga Epic Chroma won't get ported to Synapse 3.

Are you (and the OP) referring to Synapse 3 for Windows or the not-yet-released-or-announced Synapse 3 for Mac?

I guess the more pertinent question would be: if/when Synapse 3 makes it to Mac OS, should we expect to see the compatibility list be pretty much the same as the current Synapse 3 Beta compatibility list (plus any future peripherals), or do you think there would be a different list for the Mac OS 3 than the Windows version?
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Razer_TheFiend
Userlevel 6
PT.Singer
Are you (and the OP) referring to Synapse 3 for Windows or the not-yet-released-or-announced Synapse 3 for Mac?

I guess the more pertinent question would be: if/when Synapse 3 makes it to Mac OS, should we expect to see the compatibility list be pretty much the same as the current Synapse 3 Beta compatibility list (plus any future peripherals), or do you think there would be a different list for the Mac OS 3 than the Windows version?


There are no plans for a Mac version as of today, so the answer to the "what devices" question would be purely hypothetical and without any weight.
I'm not affiliated to the support team, please use the Support forum (click) for support related queries.
PT.Singer
Rank
Userlevel 7
RazerThe_Fiend
There are no plans for a Mac version as of today, so the answer to the "what devices" question would be purely hypothetical and without any weight.

Understood.
Recommended Reading: Guidelines For Posting on Razer|Insider and Tracking Razer Orders/Shipments My opinions are NOT reflective of the opinions of the Razer, any official Razer staff, or of the great CEO himself. Mice Razer Naga Epic Chroma Razer Naga Hex v2 Razer Atheris Razer Taipan Razer DeathAdder Elite Razer DeathAdder Chroma Overwatch Edition Razer DeathAdder Chroma Deus Ex Edition Razer Basilisk Razer Naga Trinity Keyboards Razer BlackWidow Chroma Stealth Razer BlackWidow Chroma Deus Ex Edition Keypads Razer Tartarus Chroma Razer Tartarus v2 Audio Razer Hammerhead BT (on my 2nd pair) Razer Kraken Pro v2 Razer Leviathan Razer Leviathan Mini Mousepads/Mousemats Razer Goliathus Extended Overwatch Edition Razer Goliathus Extended Chroma Razer Goliathus Mobile Razer Goliathus Deus Ex Edition Razer Goliathus Control Fissure - Small Razer Goliathus Control Fissure - Medium Razer Sphex v2 Mini Bags/Pouches Razer Tactical Pro Backpack Razer Keyboard Bag Razer Headset Case Raz
T
So... Synapse 3 might not ever be released on Mac OS? Am I reading this correctly?
C
Tohtz
So... Synapse 3 might not ever be released on Mac OS? Am I reading this correctly?


RazerThe_Fiend
There are no plans for a Mac version as of today


That's the answer.
I'm still attempting to contact the Razer development team hoping to address various amounts of bugs about MacOS build of Synapse 2.

The lack of support towards MacOS users is ABYSMAL; it took the Razer development team close to 4 months just to make the Synapse software launchable on Mojave AFTER exchanging various amounts of emails with the software support division. Within those emails, several other bug reports were included which are yet to be mended. I find it quite ridiculous as if Razer genuinely doesn't care about customers that use a Linux based operating system; at this point, it's clear that if you (the customer) wishes to adopt one of these products on a MacOS system, the best option would be to use the hardware without the Synapse software due to the lack of optimisation, thermal throttling (which results with the entire system slowing down), software hiccups, every other function failing to work and general lack of interest from the Razer development team furthermore the QA support. Ignoring such issues might result in customers leaving bad reviews/recommending different brands to friends and family.

It's clear that macOS wasn't built for gaming; with that being said there are still quite a bit of "macOS gamers"; Steam has 16,000,000 daily logins; 2.66% of that is 425,600 MacOS users per day. Again this is Steam alone. With Apple now pushing Apple Arcade and Google Stadia rising upon us I think that giving the MacOS build a bit more attention would make customers happy which will result with better feedback/recommendations which will lead customers towards purchasing more Razer-branded products thus more in-depth into the Razer ecosystem.

I genuinely wish this approach would change within' the near future, I like the Razer ecosystem but I can't keep pouring so much time towards trying to make the hardware work instead of using it.



T
WOW if Synapse 3 doesn't make it to Mac OS I'm done with razer. Synapse 2 is terribel.

Razer, please bring Synapse 3 to Mac.
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