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Mamba Wireless freezing on Base Station Chroma

Discussion in 'Razer Support' started by AresToggle, Mar 10, 2019.

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  1. AresToggle

    AresToggle New Member

    Hello there.

    I have the Razer Base Station Chroma, the one with 3 additional USB ports.

    When I plug in the Mamba Wireless dongle in any of its ports, the mouse starts freezing and going slow.

    Is this a Synapse 3 software problem or a hardware one?

    Thank you.
  2. AresToggle

    AresToggle New Member

    BTW, the Base Station kind of restarts itself from time to time.
  3. CoffinDodger74

    CoffinDodger74 New Member

    I get something similar. My mouse is fine for around 10 minutes, then starts to stutter and affect any program I am in - every time I move the mouse it stutters the screen and sound. If I plug in rather than being wireless it solves the problem for around another 10 minutes, then it happens again. If I go back to wireless it is ok for around 10 minutes and it happens all over again! I have tried multiple USB ports, but no different.
    I have all the latest drivers.
    Not good for a brand new mouse costing so much!
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