Microphone card thinks it's a sound card

Discussion in 'Razer Support' started by anonypoes, Nov 25, 2021.

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  1. anonypoes

    anonypoes New Member

    A few days ago I was using my laptop and got on discord with some friends when al of a sudden my microphone stopped working. I use a laptop and the soundcard in my laptop handles both audio output and input. But after this problem came to light both parts play audio, what this means is that when I get on discord with someone they hear my system audio instead of my voice. I tried most fixes I could find online but nothing worked, I even factory reset my laptop. Hope you guys had some insights for me, could also just be a hardware problem that I just need to get fixed. Thanks in advance.
  2. Razer.Xenon

    Razer.Xenon Active Member Staff Member

    Does this happen even on different communication platforms? For now, PM me the serial number of your device. That way, I can check if there's a model-specific fix for this. Also, please ensure that you have the latest Windows version by following the steps on this page.

    *Thread locked to curb the conversation to PMs.
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