MOLPay Credit Card payment denied when topping gold coin | Razer Insider

MOLPay Credit Card payment denied when topping gold coin

  • 21 January 2019
  • 1 reply
  • 10 views

Hi,

I tried to top up through MOLPay Credit Card. But after i key in my details, it throw this error:
Your transaction has been denied due to merchant account issue.

It did not even redirect me to the visa/mastercard details page.

Anyone encounter the same issue?

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1 Reply

Userlevel 6
Hello there! Have you tried contacting Razer Gold Support? If not yet, please do so using this link. If you already have, please send me the ticket number and the link to this thread through a PM. I'll pick it up there.