My Razer Headset and Keyboard won't light up

Discussion in 'Razer Support' started by SAPPHIREVegasGoldcool183, Dec 17, 2020.

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  1. So, I just purchased the Razer Huntsman quartz last week and it just arrived today. I was able to successfully set it up and customize the lighting. The only issue I am having right now is the fact that when i plug in my Razer Kraken headset, the keyboard AND the headset both stops lighting up. I'm not sure if it's just my laptop (it's brand new Asus Rog laptop that i purchased in May of this year) or I need to fix synapse, but please help! Get back to me when you can!!
  2. Okay, nevermind! I figured it out!!
  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Thanks for updating this thread. Don’t hesitate to send me a PM or visit our self-help options should you have other questions or concerns. I'll be locking this thread now.
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