Naga Trinity Wired no longer reconized/working

Discussion in 'Razer Support' started by SkeefCheif, Jul 18, 2021.

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  1. SkeefCheif

    SkeefCheif New Member

    ive had the naga trinity for little over 5 months now and just about 2 hours a go i had to shut me computer down to remove a stick of ram to get the info and once i had rebooted the naga did not want to function but i can see the track pad light is there any way to fix?
     
    SkeefCheif, Jul 18, 2021
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  2. Razer.GuitarScar

    Razer.GuitarScar Member Staff Member

    Do you mind sharing a photo of your Device Manager and send it to me? Also, include the serial number of your device. I can use those to verify its model and get a better understanding of the issue. Save the photo via GDrive and paste the shareable link to your PM. For now, please perform a clean installation of Synapse by following the guide on this link.
     
    Razer.GuitarScar, Jul 21, 2021
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