Was play Anthem and the sound cut in and out several times. Thought maybe battery going dead. After cutting out the sound was different. Very low bass and the haptic feedback was barely there. I shut down the game and went into synapse to check settings. I noticed that the total sound was different. Tried changing the settings and nothing. Uninstalled synapse and reinstalled. The sound is not the same. I used to have the haptic feedback on around 30% and they rumbled real nice. Now I barely notice any difference between 30% and 10%. They used to rattle my head now the haptic feedback is minimal. Any suggestions? Bought them at best buy on December 20th so a return is a no go.