Need help with razer blackwidow 2019 | Razer Insider

Need help with razer blackwidow 2019

  • 28 December 2021
  • 0 replies
  • 9 views

hi. im coming up with untypical issue.
i tried everything i found on the internet, but nothing worked. When i was playing league of legends the whole screen got stuck and my razer blackwidow 2019 keyboard stopped lighting

.after a moment a bluescreen DPC_WATCHDOG_VIOLATION appeared. when i turned on the computer again the keyboard stil didnt work. The keys didnt work and the keyboard led lights also didnt

However, when I plugged it in into my laptop it was working completely fine, but my computer doesnt detect it at all (theres no sound when i plug it in and i cant find it in device manager

-i reinstalled drivers and razer synapse
-i used device detection troubleshoot tool from razer
-i installed windows again, but without losing tha data and applications
-i tried plugging in the keyboard in every usb port in the computer
-im able to turn on the demo mode in the keyboard
- im not able to open boot
-the keyboard isnt detected in my computer at all but it works with my laptop

i dont know if u could help me somehow, but i would be grateful for any kind of solutions

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