I open an incident, with ticket number , was closed, got a new one then was closed again and got a new number , its been about a 100 days since I started looking into this issue, its unbelivable i cant get into a solution, can please get me in touch to some one that can actually resolve my issue?
the close was beause of time not because was resolved...
03/August/2022 - Ticket number
23/August/2022 - Ticket number
15/September/2022 - Ticket number
Thanks in advance
need help!!!
This topic has been closed for comments
Userlevel 7
- Razer Support
- 2398 replies
-
10 November 2022
Hi BlackDawn85,
I'm sorry to hear about your experience and thank you for bringing this to our attention. I already coordinated with the team who's working on your case so we can review it and look into our options. You will receive an email within 24-48 hours for an update. Should you have questions, feel free to PM me anytime.
*I removed the case numbers from your post for security reasons and thread locked to curb conversation to PM.
I'm sorry to hear about your experience and thank you for bringing this to our attention. I already coordinated with the team who's working on your case so we can review it and look into our options. You will receive an email within 24-48 hours for an update. Should you have questions, feel free to PM me anytime.
*I removed the case numbers from your post for security reasons and thread locked to curb conversation to PM.
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