Order cancellation request?

Discussion in 'Razer Support' started by SquidKid15, Jul 6, 2020.

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  1. SquidKid15

    SquidKid15 New Member

    I just placed an order 20 minutes ago, and almost instantly after i received an email with the title: Your Razer.com Order Cancellation Request Has Been Submitted. I might be overlooking this and the transaction was a failure, but no details were included in the email, only my order details. If this means my order is getting cancelled, or has been cancelled i don't know why that happened because i don't want this order to get stopped. Any help would be greatly appreciated. :I
     
  2. KoreanWithaK

    KoreanWithaK New Member

    Same just happend to me
     
  3. SquidKid15

    SquidKid15 New Member

    I solved the problem, it wasn't that hard, just pay with PayPal, because I'm pretty sure that Razer's online pay servers only accept US credit and debit cards. If you live in the US... well it should work, otherwise, use PayPal, like i said because their servers are international. Instead of an order cancellation email, you should look for an order confirmation email a couple hours after placing the order, and a shipping confirmation a day after. I hope this solves your problem as it solved mine.
     
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