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PC not recognizing my Kraken X

Discussion in 'Audio' started by xHotMagentafresh916, Aug 9, 2020.

  1. xHotMagentafresh916

    xHotMagentafresh916 New Member

    So yesterday I got this headset at best buy and I am now setting it up. I connected it and everything seemed right in terms of audio but when I installed the 7.1 surround sound software to my pc and set it to my default audio, I couldn't hear anything. Another problem is that my pc does not recognize my mic at all. The audio works in the Realtek High Definition Audio setting but not in the 7.1 one, and the mic it's like it doesn't exist.

    Any help? I couldn't find anything on this issue online :slightly_sad:
    phinix3833 likes this.
  2. _spaz_

    _spaz_ New Member

    ive actually had that same issue, when i first set up 7.1, it worked but the day after it just stopped working
  3. phinix3833

    phinix3833 New Member

    Having the same issue here...
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