Philips Hue & Synapse 3. | Razer Insider

Philips Hue & Synapse 3.

  • 16 January 2019
  • 2 replies
  • 6 views

Ever since I updated my Synapse 3 Software to the latest firmware update, I’ve been having issues where my Philips Hue bulb keeps flashing at a random rate. It does not happen when I switch to quick effects but then obviously I can’t use advanced effects for my keyboard and other peripherals and it’s really a pain. Even if I make the advanced affect only static, this problem still occurs

I have already talked to (Razer) online support but the problem still isn’t fixed and I’m not always available to be talking to support so that’s why I came here.

Here’s a list of stuff I have already done
-Full repair of Synapse 3
-Full Re-Install of Synapse 3
-Multiple Reboots
-Latest Windows update
-Latest Synapse Software
-Driver re-install
-Hue bridge Disconnected and re-connected
-Multiple Wi-Fi reboots

This topic has been closed for comments

2 Replies

Here's a brief video on what's happening. It shows how the lights flash only on advanced effects even if you set it to static and how it doesn't do it on quick effects.

https://1drv.ms/v/s!AiIHRab3IJqGnReRkjbqBjoYXqCG
Today's Synapse update fixed it.