Probably A Dumb Win10 Question | Razer Insider

Probably A Dumb Win10 Question


Hey everyone, this is a weird issue that I'm having. I'll say upfront I could just be missing something really obvious, but I figured I'd post the question in case it's something that's just different with Windows 10. I was running Win7 until a few months ago, and finally got around to upgrading to Win10. Since upgrading, I've noticed one big change with my Chroma keyboard. With Win7, if I came into the room without lights on, I could tap the keyboard a few times and the keyboard would light up, which allowed me to login without having to turn on the overhead lights. In Windows 10, the tap to wake option with the keyboard no longer works. I've checked the USB power settings, Synapse is up to date, and there have been no other system changes besides upgrading Windows. It's not a huge problem, just a nice feature I'm wondering if I can get back. Any suggestions are appreciated!

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10 Replies

Userlevel 7
It's quite strange becose windows 10 have auto start up apps on login screen. Before you login to your ms account synapse sould start and load your lightning profile. Try mayby to reinstall synapse with appdata and programfiles files remove and clean install.
did you try to uninstal and reboot?
its not much but it is often a quick fix
BlackFireDragon
It's quite strange becose windows 10 have auto start up apps on login screen. Before you login to your ms account synapse sould start and load your lightning profile. Try mayby to reinstall synapse with appdata and programfiles files remove and clean install.


Worth a shot, thank you!
don_chico
did you try to uninstal and reboot?
its not much but it is often a quick fix


Yeah, that looks like the next step. One thing I should check, does it work like I'm expecting it to on your rig?
Godhammer
Yeah, that looks like the next step. One thing I should check, does it work like I'm expecting it to on your rig?

my rig is POS that is cursed hahaha
i got another unsolvable problem on my rig...every keyboard is on/off while typing or playing...after everything i know and searched on net i reinstal windows and problem is still there but its usable now
😃
Userlevel 7
don_chico
my rig is POS that is cursed hahaha
i got another unsolvable problem on my rig...every keyboard is on/off while typing or playing...after everything i know and searched on net i reinstal windows and problem is still there but its usable now
:D

For this issue most Times windows menager shoutdown usb port to power menagment to prevent overload consumption of power or it's synapse bug. I have simmular for some time it show for quite long time and stop some time for few days or few houers.
BlackFireDragon
For this issue most Times windows menager shoutdown usb port to power menagment to prevent overload consumption of power or it's synapse bug. I have simmular for some time it show for quite long time and stop some time for few days or few houers.

solution will be another motherboard.i need to upgrade pc anyway and this one will be media centar 😉
Godhammer
Hey everyone, this is a weird issue that I'm having. I'll say upfront I could just be missing something really obvious, but I figured I'd post the question in case it's something that's just different with Windows 10. I was running Win7 until a few months ago, and finally got around to upgrading to Win10. Since upgrading, I've noticed one big change with my Chroma keyboard. With Win7, if I came into the room without lights on, I could tap the keyboard a few times and the keyboard would light up, which allowed me to login without having to turn on the overhead lights. In Windows 10, the tap to wake option with the keyboard no longer works. I've checked the USB power settings, Synapse is up to date, and there have been no other system changes besides upgrading Windows. It's not a huge problem, just a nice feature I'm wondering if I can get back. Any suggestions are appreciated!

This may or may not be related, but worth a try. Make sure in advanced power options USB selective suspend setting is Disabled. That can turn off usb devices in an attempt to save power, but can also cause devices to stop working correctly.
Userlevel 6
If you are using Synapse 3, open your synapse, navigate to keyboard column, select lighting, tick the option switch off lighting when the display is turned off.
Could have something to do with how you have your "wake up event" set up. Either In your bios or in windows 10.