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Problem LED (Keyboard) Warranty, help

Discussion in 'Keyboards' started by kipstaCR, Jul 8, 2020.

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  1. kipstaCR

    kipstaCR New Member

    Hello

    A key that has problems with the led is covered by the warranty?
    the white color recognizes it as pink and the yellow as orange, only in one key it passes.
    I bought it 5 months ago at a local store

    Sorry I used google Translate
     
  2. JulianKapa

    JulianKapa Active Member

    If I understand correctly, when you try to set the colour to white, the keyboard lights are pink? And when you try to set it to yellow, the keyboard lights are orange?
    This could be a software issue, or, if it's a fault in your keyboard, it should be covered by warranty. Contact Razer Support.
     
    Specjalista likes this.
  3. FiszPL

    FiszPL Well-Known Member

    It should be covered by warranty, as it's not functioning properly as it should. Make a paper documentation of your problem (and even print a photo of the faulty key led), and go to local store to RMA it.
     
    Specjalista likes this.
  4. kipstaCR

    kipstaCR New Member

    exactly.
    Software maybe no, because i test on another pc and nothing :slightly_sad:
     
    Specjalista likes this.
  5. kipstaCR

    kipstaCR New Member

    ok. I hope it has repair.
     
    Specjalista likes this.
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