Problem with Synapse

Discussion in 'Razer Synapse' started by champpp24, Apr 4, 2022.

  1. champpp24

    champpp24 New Member

    Until recently everything was working just fine, but a few days ago my Razer Blackwidow settings in Synapse stopped working, keyboard is working in default mode now, i can't change colour of lighting, make a key bind or do anything at all. Also i have a Deathadder mouse and its settings are still working fine. I have no idea what could cause it, the only thing i can think of is the recent Windows 10 update or Synapse update. I tried reinstalling Synapse, replugging to the different USB port and it didn't help. Also i get this error (check the screenshot). Have anyone encountered the same problem? Would appreciate your help.
     

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    pancholr and kisujf like this.
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Which particular Razer BlackWidow model are you referring to? By the way, I replied to your other similar thread and private message.
     
  3. dj_jump1011

    dj_jump1011 New Member

    It's most likely been bricked from a software update and is unrecoverable which is what happened to mine. The solution was for razer to send me out a new one.
    Sorry you're going through this
     
  4. champpp24

    champpp24 New Member

    Damn, that sucks, i had a little hope left that it will be fixed in the next synapse updates, i guess i'll ask for a new keyboard then
     
  5. Jabi23

    Jabi23 New Member

    hello can you fix my razer synapse i can't login i've been stuck here for about 1 hour upload_2022-6-10_13-28-27.png
     
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