Question about my new Blackwidow v3

Discussion in 'Razer Support' started by SlyEyes, Jun 8, 2021.

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  1. SlyEyes

    SlyEyes New Member

    Hello,
    I have question about my new keyboard. I receive my Blackwidow v3 last Saturday. Since, I noticed that the multimedia wheel is kinda weird. I explain, the wheel can be clicked, but the right part of the wheel is harder to push than the left side. Is it normal or my wheel is broken ? Thank you for your response.
     
    SlyEyes, Jun 8, 2021
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  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    I understand that your device is brand new, but when did the behavior start? Was there any incident that occurred to the keyboard? Let's isolate the issue first by following the steps from this link. Feel free to send me a PM should the odd feeling persists while using the volume control roller. Let's continue from there.
     
    Razer.Speedcr0ss, Jun 11, 2021
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