Raiju Ultimate BT issue with PS4 - new controller and no warranty?

Discussion in 'Razer Support' started by rafalsonic, Jan 7, 2021.

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  1. rafalsonic

    rafalsonic New Member

    BT on PS4 working only for once, that's mean when I turn off my PS4 and then turn it on, controller won't connect and I need use DualShock for connect Raiju again in pairing mode.
    Raiju Ultimate was brought last month and regoster on my account same time, when I need contact with Razer Support they saying Limited Warranty is finished ?
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Thanks for posting your controller's concern on our support board. Please send me a PM together with your case number or email address so I can review you contact history.
     
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