razen kraken mic static

Discussion in 'Razer Support' started by unabrella, Apr 13, 2021.

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  1. unabrella

    unabrella New Member

    I bought my razen kraken headset a few days ago, but I can't get rid of the static noise it produces.
    How can I fix this?
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hello! Thanks for posting your headset's concern here. Have you tried connecting it to a different computer and check if the issue persists? Make sure that you are connected to a USB port, not on a USB hub.
     
  3. unabrella

    unabrella New Member

    Hi, I can't connect it to a usb port, it just has the headphone jack.
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for pointing that out. Please send me a PM together with your headset's serial number so I can check its specs and available updates. I'll pick it up from there.
     
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