Razer “BlackWidow” Problem USB Cable defect Hardware fault

Discussion in 'Razer Support' started by 786gesture, Aug 1, 2022.

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  1. 786gesture

    786gesture New Member

    Product: Razer “Black-Widow” Ultimate Mechanical Gaming Keyboard
    Problem: Hardware part – USB connector main to PC is defect – not working properly

    I would like to submit my problem regarding above mention product. For the last two months, I am facing problems with the main PC connection USB cable pins, which sometimes during working refused to recognize and break the connection.

    I tried my best to check, but it seems to be a manufacturing fault inside the USB pins connector. This causes the problem of disconnecting the device (Keyboard) from the PC system.

    I had brought this issue to the Razer Support team and hoping to get the best support and help.
     
  2. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    Please PM me your case number so I can check its status and keep your case forward.

    *Thread locked to curb conversation to PM.
     
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