Product: Razer “Black-Widow” Ultimate Mechanical Gaming Keyboard
Problem: Hardware part – USB connector main to PC is defect – not working properly
I would like to submit my problem regarding above mention product. For the last two months, I am facing problems with the main PC connection USB cable pins, which sometimes during working refused to recognize and break the connection.
I tried my best to check, but it seems to be a manufacturing fault inside the USB pins connector. This causes the problem of disconnecting the device (Keyboard) from the PC system.
I had brought this issue to the Razer Support team and hoping to get the best support and help.
This topic has been closed for comments
786gesture
Product: Razer “Black-Widow” Ultimate Mechanical Gaming Keyboard
Problem: Hardware part – USB connector main to PC is defect – not working properly
I would like to submit my problem regarding above mention product. For the last two months, I am facing problems with the main PC connection USB cable pins, which sometimes during working refused to recognize and break the connection.
I tried my best to check, but it seems to be a manufacturing fault inside the USB pins connector. This causes the problem of disconnecting the device (Keyboard) from the PC system.
I had brought this issue to the Razer Support team and hoping to get the best support and help.
Please PM me your case number so I can check its status and keep your case forward.
*Thread locked to curb conversation to PM.
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