Razer 2019 Battery Swelling

Discussion in 'Razer Support' started by SonOfASmokySwan, Oct 4, 2021.

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  1. SonOfASmokySwan

    SonOfASmokySwan New Member

    Hello,

    I recently discovered that my battery is swelling, and I'm no longer covered by warranty. I'm wondering how much it would cost to send it back to Razer and get it replaced. I'm in Canada too, so would shipping be covered or not?

    Thank you.
     
    SonOfASmokySwan, Oct 4, 2021
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  2. Razer.GuitarScar

    Razer.GuitarScar Active Member

    I do not have any visibility of how much the repair fees will be. The Replacement Team will send you an estimate after submitting a ticket. As far as I know, shipping fees are included in the diagnostic fees. If you want to proceed with the repair, please send me the serial number of your Razer Blade via PM. Also, don't forget to include a photo showing the swollen battery. Save it via Google Drive, then paste the shareable link to your message. Let's go from there.
     
    Razer.GuitarScar, Oct 4, 2021
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