Razer 7.1 surround sound code invalid

Discussion in 'Razer Support' started by EnesPolatdemir, Sep 1, 2021.

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  1. EnesPolatdemir

    EnesPolatdemir New Member

    I just bought a new Kraken TE, it arrived today. I opened the box and installed the drivers. When I typed the activation code that came with the headset, I encountered an error, no matter what I did. error license code is invalid. Please help thank you.
     
  2. Razer.Xenon

    Razer.Xenon Active Member Staff Member

    Can you send me a photo of your activation code? I can try to double-check that code. I'd also appreciate it if you can send me the error message that popped up when you enter the code. If you're still eligible, I can submit a ticket request for code generation on your behalf. Please fill out the following:
    1. Full name:
    2. Email address:
    3. Phone number:
    4. Serial number:
    5. Proof of purchase:
    *Thread locked to curb the conversation to PMs.
     
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