Razer 7.1 Surround Sound not working [Win11]

Discussion in 'Razer Support' started by deyn7, Jun 11, 2022.

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  1. deyn7

    deyn7 New Member

    I have a Razer Kraken X and I am on Windows 11. I do not know why 7.1 Sound is not selectable anymore from my Sound Settings, so basically I can't use the app anymore.

    Anyone know anything about this?
    Thank you for your time. 7.1.png
     
  2. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    Did you just upgrade to Windows 11? Make sure to run Windows updates and update the audio drivers of your PC. Try to perform a clean install as well for further isolation. If you're still experiencing the same issue, PM me so I can start a case and forward your concern to the Software Team.

    *Thread locked to curb conversation to PM.
     
    deyn7 likes this.
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