RAZER BASILISK (Wireless) Side buttons not working | Razer Insider

RAZER BASILISK (Wireless) Side buttons not working

  • 4 May 2021
  • 1 reply
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So the side buttons theres this glitch / problem where when I press one button it uses the function that I changed it to but also uses the other buttons feature too. Ex: I have set my MB4 to sprinting and my MB5 to rolling. When I go to sprint it would sometimes think I'm rolling, And when I try to roll It would end up making me sprint. Yes, I have checked the controls and tried a good few games. Yes, I also tried my other mice and they work just fine. Is there anything I could do to fix this or should I replace my 1-2-year-old mouse? (Also contacted razer about this too)
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Razer.Speedcr0ss
Userlevel 7
Steamcore
So the side buttons theres this glitch / problem where when I press one button it uses the function that I changed it to but also uses the other buttons feature too. Ex: I have set my MB4 to sprinting and my MB5 to rolling. When I go to sprint it would sometimes think I'm rolling, And when I try to roll It would end up making me sprint. Yes, I have checked the controls and tried a good few games. Yes, I also tried my other mice and they work just fine. Is there anything I could do to fix this or should I replace my 1-2-year-old mouse? (Also contacted razer about this too)


Hey there! Thanks for posting your Razer Basilisk's concern on our support board. When did the issue start to occur? Also, have you tried using the saved keybindings from your onboard profile without Synapse? Let's check if the issue persists by disabling the Razer Synapse.
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