Razer Basilisk X Hyperspeed Blutooth Reconnection problem. | Razer Insider

Razer Basilisk X Hyperspeed Blutooth Reconnection problem.

  • 1 October 2021
  • 1 reply
  • 38 views
C
I have a strange issue with this mouse using via bluetooth. Everything working fine until I leave it for a while but When I start using in again it doesn't re-connect . Even on/off is not working. My other mouse have no issue like this... (Logitech MX Master that I am using with bluetooth since the beginning).

By the way I have no problem with the provided 2.4Ghz dongle , just the bluetooth.

My mouse has the latest firmware 1.01.09.

This is very annoying situation, Is there a way to prevent it.

My temporary solution is connecting other mouse going to bluetooth ad devices on windows and selecting my Basilisk and selecting connect again. But why I need to do this?

Kindly Regards
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Razer.Speedcr0ss
Userlevel 7
cdizman
I have a strange issue with this mouse using via bluetooth. Everything working fine until I leave it for a while but When I start using in again it doesn't re-connect . Even on/off is not working. My other mouse have no issue like this... (Logitech MX Master that I am using with bluetooth since the beginning).

By the way I have no problem with the provided 2.4Ghz dongle , just the bluetooth.

My mouse has the latest firmware 1.01.09.

This is very annoying situation, Is there a way to prevent it.

My temporary solution is connecting other mouse going to bluetooth ad devices on windows and selecting my Basilisk and selecting connect again. But why I need to do this?

Kindly Regards


Does the issue happen while the mouse is paired to another computer? Ensure to clear your computer's Bluetooth cache by going Start Menu > Settings > Devices > Bluetooth & other devices > then select the Bluetooth device that you want to reset. Once done, remove the device, click yes, then click and add the mouse again. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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