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Razer BlackWidow chroma color problem

Discussion in 'Razer Support' started by Zuzuant, Oct 23, 2019.

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  1. Zuzuant

    Zuzuant New Member

    Hi,
    I have had my keyboard for some time and recently the ''D'' key stopped viewing certain colors. I use it in green mainly and green doesn't work at all, if i turn the key to the yellow color it stays red, etc. Any tips?
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    You can try to uninstall Synapse then set the lighting effects to spectrum cycling. If the issue persists, you're probably looking at a busted LED.
     
  3. Zuzuant

    Zuzuant New Member

    It's probably a busted LED, how to deal with it?
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    RMA is de wei but you can also DIY if the device is already out of warranty. PM me the serial number of your keyboard so I can verify the warranty status.
     
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