razer blade 2018 rz09-02705 w11 device manager shows drivers needed

Discussion in 'Razer Support' started by tacoma50, Jun 23, 2022 at 8:45 AM.

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  1. tacoma50

    tacoma50 New Member

    The factory SSD on my "razer blade 2018 rz09-02705" failed.
    I had to buy a new SSD and then install windows 11. Since the old failed SSD had the factory recovery installer on it, I had to install w11 from a MS w11 install file, thus all the drivers did not come along.
    When I look at Device Manager I see items are flagged with an exclamtion mark as needing drivers, but from looking at:
    https://mysupport.razer.com/app/ans...er-blade-15”-base-(2018)-|-rz09-02705-support
    it is not clear which drivers I am missing.
    I ran windows updates and also intel's driver updater and still those items are flagged.
    Which drivers am I missing?
    IMG_3116 (1).jpg
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    You need to get the laptop's recovery image since the laptop's hardware drivers are included there. I suggest submitting a case to our Support Team through this link so they can give you instructions where to download the file. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
     
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