Razer Blade 2022 BSOD | Razer Insider

Razer Blade 2022 BSOD

  • 24 February 2022
  • 5 replies
  • 16 views
Bocciack
Hi all,

I am a new razer fan and I finally received my razer blade 2022, UHD configuration.

It is beautiful! Feel free to like my post :D

The only remark is that I experienced two BSOD (ID 41, Task 63, kernel power) this afternoon when browsing the internet on battery power. I had around 30% battery and in 10 minutes i had two BSOD that I do not understand.
I updated windows, and the Nvidia drivers and that's it.

Is there a setting that I need to check to prevent problems when i am on battery mode? Should I send the laptop back?

Thank you.
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5 Replies

Bocciack
Update: The BSOD occurs only when I am using the laptop with the battery.
FiszPL
Rank
Userlevel 7
Badge +1
You can download BlueScreenView app and check which module exactly causing BSOD (you can post a screenshot here).
It might be GPU drivers. I'd recommend using DDU tool to remove all GPU drivers (in safe mode), then install the newest ones from Intel/Nvidia.
Razer.Speedcr0ss
Userlevel 7
Bocciack
Update: The BSOD occurs only when I am using the laptop with the battery.


Did you try the steps that FiszPL provided? Feel free to submit a case to our Support Team or send me a PM should you need additional assistance.
Bocciack
I used BlueScreenView but unfortunately there is no dumb file created. I did not try yet to clean the GPU drivers.
Razer.Speedcr0ss
Userlevel 7
Bocciack
I used BlueScreenView but unfortunately there is no dumb file created. I did not try yet to clean the GPU drivers.


I see. Thanks for the heads up. By the way, I replied to your PM. Let's continue our discussion there.

*Locking this thread for now. I will update once a resolution has been provided.
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