Razer blade battery issue. 2020 base oled model

Discussion in 'Razer Support' started by nicoovago, Nov 13, 2020.

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  1. nicoovago

    nicoovago New Member

    Hi. How are you ? I´m having some battery life issues. i cannot have more than 2 hours battery in my 2020 base OLED model. i talked to the support by chat and everyday they tell me a different thing. I asked for the expected battery life and they copy pasted me a laptopmag review from a previous model.

    should i expect more than 2 and a half hours of battery? What can i do? I´m not in the US and here we don´t have razer support. i still have the guaranty but i don´t know what to do.

    thank you very much
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    You should get more than two hours on idle to a light load. That said, it's a different story if you're rendering or gaming on high settings and high refresh rates or similar load scenarios. Please send the serial number of your laptop to me so I can help you try to recalibrate the battery. Let's go from there.

    *Locking the thread to curb the conversation to PMs.
     
    nicoovago likes this.
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