razer blade keyboard RGB lighting died

Discussion in 'Razer Support' started by codenameyoz, Jul 15, 2021.

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  1. codenameyoz

    codenameyoz New Member

    hello, I bought my first Razer Blade Pro 17 (rz09-0278) around one years ago and some of the keyboards RGB died and some were dim and some not showing the right color. and at first, I thought it was just a software issue and then I factory reset my razer blade but it doesn't solve the problem, is there a way to fix it?

    WhatsApp Image 2021-07-15 at 21.08.49.jpeg WhatsApp Image 2021-07-15 at 21.09.07.jpeg WhatsApp Image 2021-07-15 at 21.09.28.jpeg WhatsApp Image 2021-07-15 at 21.09.42.jpeg WhatsApp Image 2021-07-15 at 21.10.03.jpeg WhatsApp Image 2021-07-15 at 21.10.16.jpeg
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Did you try updating your laptop through the Windows and Synapse updates? Check if the issue persists after setting the laptop's operating system to safe mode with networking. Please follow the steps here. Otherwise, submit a case to our Support Team or send me a PM should you need additional assistance.
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