Razer Blade Pro 4K 2017 power issue and panel issue. | Razer Insider

Razer Blade Pro 4K 2017 power issue and panel issue.

  • 16 September 2019
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Hello everyone. I've been using my Razer Blade Pro with the new replaced panel for about 7 now and I'm thoroughly happy with it, except for two things.

Firstly, the sleep mode on the laptop seems to not work properly. When I put the laptop to sleep mode, after leaving the laptop for around 2 to 3 hours, the whole laptop will automatically shutdown. I've tested the sleep mode on my Razer Blade Stealth 2018 version and the stealth will stay in sleep mode until I need to use the laptop again. Both the Razer Blade Stealth and Blade Pro have the same power and sleep settings in Windows. Is this normal for the Razer Blade Pro to shut down everytime I put the system in sleep mode for a long period of time?

Secondly, the Razer Blade Pro's screen quality control over time. After receiving my replacement panel for my Razer Blade Pro, the screen was in perfect condition, with no BLB or stuck pixels to speak of. Until recently since the starting of this month, I've noticed a small line mark underneath the glass panel of the screen. I've tried wiping the whole screen from dust to see if the black mark would vanish, but it still appears. I have the latest Nvidia Drivers and my system is all up to date in my Windows Update settings.

I'll be contacting Razer Support this coming up Monday (September 16th) to see if these issues can be resolved. In the meantime, any help or suggestions would be much appreciated.

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