my laptop is not turning on, unless it’s plugged on, and the Battery indicator is stuck at 77% all the time saying plugged on (there's no other sign such as "Not charging"). The device will turn off once I remove the power.
I checked some forums, they suggested to up9 date BIOS and EC driver, after I updated all the drivers from
Razer website, right usb-c stopped powering the pc I can only use the left usb c to power it,
right usb c is working properly for transferring data only...
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Did you ever get this figured out? I'm having the same issue.
Userlevel 7
- Razer Support
- 7596 replies
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10 December 2019
Kleecha
my laptop is not turning on, unless it’s plugged on, and the Battery indicator is stuck at 77% all the time saying plugged on (there's no other sign such as "Not charging"). The device will turn off once I remove the power.
I checked some forums, they suggested to up9 date BIOS and EC driver, after I updated all the drivers from
Razer website, right usb-c stopped powering the pc I can only use the left usb c to power it,
right usb c is working properly for transferring data only...
Hi there! Thanks for cascading this on our Support board. Please send me a PM together with your laptop's serial number. Let's continue from there.
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