Razer Blade Stealth 13 (early 2020 model) screen issues | Razer Insider

Razer Blade Stealth 13 (early 2020 model) screen issues

  • 28 December 2020
  • 12 replies
  • 33 views
J
Got the laptop pretty recently (less than a month) and I'm noticing that the screen would randomly flickers with horizontal lines of repeating Windows Taskbar (see screenshot attached).

I tried to check the graphics card drivers and everything seems to be updated.

Anyone else experiencing this? Does anyone know what the fix for this would be?
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12 Replies

S
I have the same issue. Its only occasionally and not all the time
N
I have the same issue. have you contact support? could somebody help us?
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S
ntngrillo
I have the same issue. have you contact support? could somebody help us?

I believe I've fixed this issue recently.

it seems to be an intel display driver issue and it can be fixed by updating the display drivers on, https://www.intel.com/content/www/us/en/support/detect.html
L
S3nNy
I believe I've fixed this issue recently.

it seems to be an intel display driver issue and it can be fixed by updating the display drivers on, https://www.intel.com/content/www/us/en/support/detect.html


I've tried this and it's still happening.
P
Return for warranty service
S
It happened to me jus a few minutes ago with exactly the same model. I bought this like 2 weeks ago. Hopefully this is a software issue..
F
Userlevel 6
S3nNy
I believe I've fixed this issue recently.

it seems to be an intel display driver issue and it can be fixed by updating the display drivers on, https://www.intel.com/content/www/us/en/support/detect.html


Just a warning that when I used Intel's display driver (through Intel's Driver & Support Assistant) rather than the one supplied via Windows update I lost the ability to adjust screen brightness.
Blade Stealth: The 2020 Blade Stealth Bible (Optimization and Troubleshooting Guide) The 2019 Blade Stealth Bible 2017 Blade 14: Razer Blade 14 Optimization Guide (Undervolting CPU & GPU) Blade 14 Temperatues: Open vs. Closed
S
I have the same issue, sent in for warranty repair got a refurb laptop with the same problem
S
Same thing happened with mine. I sent my new computer back to Razer they sent me back a refurbished one and it still has the screen issue. I am pretty upset about the whole transaction.
C
S3nNy
I believe I've fixed this issue recently.

it seems to be an intel display driver issue and it can be fixed by updating the display drivers on, https://www.intel.com/content/www/us/en/support/detect.html

I've been having this issue most of the time while working but this information really helps me. I just tried it and so far no issue at all. Must try. 🙂
S
its something wrong with the computer that I bought recently you can seehere the sources from where I bought it these are valid but the issue is with my razer id please guide me about it.
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Thanks for creating this thread. Were you able to contact our Support Team by submitting a case? Also, have you tried updating your computer's graphics driver by using Intel's Driver & Support Assistant? If yes, did you have the same behavior as what figrin1 mentioned? Has anyone tried removing the graphics driver by using DDU (third-party app) in Windows safe mode, then restarted the computer and let the Windows updater recommend the display driver for your laptop? Feel free to send me a PM or visit our self-help options should you have other questions or concerns.
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