Razer Cortex crashes Starcraft 2

Discussion in 'Razer Cortex' started by Greatly, Jul 16, 2022.

  1. Greatly

    Greatly New Member

    Whenever I allow Razer Cortex to start up automatically Starcraft 2 does not allow me to ALT+TAB out of the game without crashing.
    This is really annoying as Starcraft 2 is a typical game to alt tab out repeatedly for changing music/web pages.
    Now I just don't allow Cortex to start up anymore, but that makes it that my keyboard doesn't display CAPSLOCK AND NUMLOCK llights.
    Anyway, hope you can make Cortex less intrusive somehow, thank you.
     
  2. Michelle-RazerCortex

    Michelle-RazerCortex Well-Known Member Staff Member

    Hey there!

    Thank you for bringing this issue to us. My name is Michelle from the Razer Cortex PC technical support team. I am delighted to be of your assistance.

    We are very sad to know that you’re having this kind of issue. We would like to apologize for the inconvenience that this has caused you. We will reproduce this issue on our side and let you know when we resolve this issue.

    We appreciate your patience.

    Michelle
     
  3. Greatly

    Greatly New Member

    Actually, it looks to me like after the last update a few days ago this problem seems to have disappeared.
    I can now alt+tab normally out of the game like I used to be able to.

    Point of interest, the issue I had was with the GFX in the error message.
    I am using an AMD RT6700XT videocard and an AMD 5900X cpu.
     
  4. Michelle-RazerCortex

    Michelle-RazerCortex Well-Known Member Staff Member

    That is great! Thank you for providing us with these useful details. Don't hesitate to PM me when you encounter an issue next time.

    Hope you have a wonderful day!

    Michelle
     
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