Razer Cortex Mobile - Not rewarding Silver Points | Razer Insider

Razer Cortex Mobile - Not rewarding Silver Points

  • 23 October 2021
  • 1 reply
  • 2 views

Userlevel 7
My Cortex Mobile all of a sudden does not reward me silver points...

I noticed that I am getting the notification when I start to run the featured app. But when I check my notification, the timer is not there. I haven't updated or made any changes on my phone.

Silver points is getting harder to get... Now I am relying on my Cortex for PC.

To add the damage, I am not getting the x2 reward during weekends...

Tried reinstalling the app, delete cache/data but no success...

Already opened a ticket for this but maybe had the same issue and was able to resolve.

This topic has been closed for comments

1 Reply

Userlevel 7
aiyionman
My Cortex Mobile all of a sudden does not reward me silver points...

I noticed that I am getting the notification when I start to run the featured app. But when I check my notification, the timer is not there. I haven't updated or made any changes on my phone.

Silver points is getting harder to get... Now I am relying on my Cortex for PC.

To add the damage, I am not getting the x2 reward during weekends...

Tried reinstalling the app, delete cache/data but no success...

Already opened a ticket for this but maybe had the same issue and was able to resolve.


Please send me your case number or email address via PM so I can check your contact history. Also, please contact our Razer Cortex Mobile developers via email at [email]google@razer.com[/email]. I'll be locking this thread to curb our conversation privately.