Razer Cortex Mobile - Not rewarding Silver Points

Discussion in 'Razer Support' started by aiyionman, Oct 22, 2021.

Tags:
Thread Status:
Not open for further replies.
  1. aiyionman

    aiyionman Well-Known Member

    My Cortex Mobile all of a sudden does not reward me silver points...

    I noticed that I am getting the notification when I start to run the featured app. But when I check my notification, the timer is not there. I haven't updated or made any changes on my phone.

    Silver points is getting harder to get... Now I am relying on my Cortex for PC.

    To add the damage, I am not getting the x2 reward during weekends...

    Tried reinstalling the app, delete cache/data but no success...

    Already opened a ticket for this but maybe had the same issue and was able to resolve.
     
    aiyionman, Oct 22, 2021
    #1 Share
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Please send me your case number or email address via PM so I can check your contact history. Also, please contact our Razer Cortex Mobile developers via email at google@razer.com. I'll be locking this thread to curb our conversation privately.
     
    Razer.Speedcr0ss, Oct 23, 2021
    #2 Share
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >