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  • Thank You For Being a Beta Tester

    Article by
    dekades
    dekades
    Topic Thank You For Being a Beta Tester
173 Threads
dekades
dekadesCommunity Cowboy
published in Razer Synapse 4
Thank You For Being a Beta Tester

Beta Testers! We want to extend a heartfelt thank you to all of you for your amazing contributions to make Synapse 4 better! Your dedication, insightful feedback, and tireless efforts have been instrumental in helping us identify bugs, enhance features, and improve the overall user experience. Whether it was through testing new updates, providing detailed reports, or simply sharing your thoughts, every bit of your input has made a significant impact. With over 1.2 million beta testers in 10 languages, spanning over 100+ countries and over 10,000 reports and many thousdands of bugs squashed, your efforts have made Synapse 4 better than ever. THE BEST OF THE BETA! As a special THANK YOU, we’ve chosen the best of the best of the beta testers to receive a Black Widow V4 Pro 75% in the following categories: “Most Bugs Reported” - NabuEQ2 “Most Active Tester on Razer Insider” - FiszPL “Best Feedback” - OLRezliable “Best Suggestion for Improvement” - classicSatinSheenGold668 Along with six ra

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SamukaPalhinhas
Terepin
TerepinInsider
posted in Razer Synapse 4
Synapse 4 is still a buggy mess

Beta name was removed, but beta quality was not. Give it more months to cook.

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Terepin
GmanDestroyzU
GmanDestroyzUInsider Mini
asked in Razer Synapse 4
Tartaris pro not working....

Greetings! My Tartarus v3 pro was working fine yesterday, but today, it just literally stopped…. I think there was a windows upadate… so maybe it has something to do with that_ Please help! Cheers!

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vexFPSInsider Mini
asked in Razer Synapse 4
Will Anything get deleted from Onboard Memory, if i Uninstall Rauer Synapse?

Hello, im a bit curious about Synapse and the Onboard Memory of the Viper V3 Pro. Will anything like Polling Rate, DPI, LOD and Battery Settings get deleted if i uninstall Synapse or is everything save on the Onboard Memory? Thanks in Advance!

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FiszPL
Vanguard
B
BrutalbipedalInsider Mini
asked in Razer Synapse 4
Synapse 4 slow and laggy, Kraken 4 Pro not working due to this

Since installing Synapse 4 all I’ve had is issues with the program playing catch up with itself and running slowly, my Razer Kraken V4 Pro sounding tinny (tried 2 headsets and the same issue happens). I think something is not right with Synapse 4, removed and still an issue.

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zt1mq
zt1mqInsider Mini
asked in Razer Synapse 4
Seagate Gaming HDD

‘ve few HDDs with rgb led, bought especially because of chroma synch https://www.seagate.com/gb/en/products/customizable-rgb-lights/ however, Seagate Toolkit doesn’t recognize Synapse 4 I’m 100% sure this is not my problem, as a customer I don’t care if Razer or Seagate or both are guilty in this situation, just want soft to work as intended. Razer promissed every Synapse 3 device will be available in Synapse 4, Seagate promissed that HDD I’ve bought will have Chroma active - mb razerteam can make some influence on Seagate softmakers?

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zt1mq
Nebu1aX
Nebu1aXInsider Mini
asked in Razer Synapse 4
blackshark v2 thx spatial audio issue after recently synapse 4 update

After recently synapse 4 update on Nov 14, the left/right sound direction is reversed when thx spatial audio is enabled on my blackshark v2. If I switch to thx stereo, the left/right sound direction is correct. I have tried to uninstall synapse 4 and restart pc and reinstall synapse 4, but the the left/right sound direction reversed issue is still there. What should I do to fix this? Is anybody has the same issue?

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fiddler2007Insider Mini
asked in Razer Synapse 4
Tartarus pro saving

Hi, just got a Tartarus Pro. Setup some macros for DCS, but how do you save the whole made Setup i made to my PC for backup? I have Synapse 4 running.

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dekades
dekadesCommunity Cowboy
published in Razer Synapse 4
[SYNAPSE 4] Profile Migration Now Available

PROFILE MIGRATION Effortlessly transfer your settings with one click. Synapse 4 now has a sleek tool to bring over your Synapse 3 Profiles, Macros, and Chroma Effects. When upgrading from Synapse 3 to Synapse 4, the Profile Migration tool in Synapse 4 automatically detects and helps manage transfer of your Synapse 3 profiles in one click. Prefer a fresh start? Use the tool to handpick only the Profiles you wish to migrate. If your system doesn’t auto-detect Synapse 3 profiles, you can always click on the Settings tab and look for this module. Don’t have Synapse 4? Upgrade now!

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headCadetBlueEMERALD726
headCadetBlueEMERALD726Insider Mini
asked in Razer Synapse 4
Synapse 4 mute button led Bug

On the Ornata V3 keyboard (firmware 2.2.0.0), when pressing the mute button, the sound is muted, but the button does not light up red as in Razer Synapse 3

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Razer.Ten
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smartAmaranthRed071Insider Mini
asked in Razer Synapse 4
Synapse 4.0 detects wrong executable for game, refuses to associate with correct one

I am trying to get Synapse 4.0 to automatically change profiles, and it works for most games and programs. “Star Trek Online” is an exception. Like several other games, Synapse automatically detects the *launcher* (“Star Trek Online.exe”) and adds it to the game list. If you associate this with a profile, Synapse will change profiles only when you’re at the launcher. It will then change back to whatever was selected before hand when you get past the launcher. It also does this for FFXIV, but I was able to manually associate the game executable with the profile in addition to the launcher executable. For Star Trek Online, it simply refuses to let me add the “GameClient.exe” (the actual game) to the list of apps and games that can be associated with profiles. If you remove STO from the games list and attempt to add “Star Trek Online.exe”, it’ll add that without a problem. If you try to add “GameClient.exe” from the x64 subdirectory (this is the version that’s actually used), it does noth

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Photomix
B
breakkkkkInsider Mini
asked in Razer Synapse 4
razer blackshark v2 x usb

If my Razer Blackshark V2 X USB headset is not compatible with Synapse, will Razer fix it and add this device to Synapse or not?

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FiszPL
Vanguard
Maizeretrocafe126
Maizeretrocafe126Insider Mini
asked in Razer Synapse 4
Razer synapse causes stutters

I sometimes get stutters on my Razer Blade 16. They happen around twice a minute or so. Usually my laptop is fine most of the time. But once the stuttering starts, it usually does not stop until I have restarted the laptop. I noticed that the stutters only really happen when my game is in fullscreen exclusive mode. On fullscreen windowed they don’t usually happen, don’t want the increased latency that comes with that though… I tried so much, all kinds of driver upgrades and downgrades, bios updates etc. etc. Eventually I kind of gave up on it until I had an idea - what if I close Razer Synapse? Turns out that when I exit razer synapse during those stuttering episodes - the stutters go away… I tried both Razer Synapse 3 and 4 reinstalls and both of them have this issue. Is there an alternative? anything I can do? The fact that the software that is there to manage everything about my laptop causes it to stutter is just unbelievably stupid. Please tell me there is a fix?

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Maczownik
Maczownik
MaczownikInsider Mini
posted in Razer Synapse 4
Synapse 4 Never ending list of bugs

Hi. I’m inviting all to conversation about never ending list of bugs in Synapse 4. Let’s open beers or more voltage alcohole like Razer DEV team and chat about issues with this app if we can call it an app. So last time I spent more time on Synapse 4 fighting with lights and synchronization with MSI app and gear than on playing or doing something more productive. What I learned is that application working like trowing a dice, each clean installation generate different problem :) fixing one but giving you new one. From what I notice there a 4 common issues: Chroma app stopped turning on automatically with the system after login to windows account (to make lights on you need to turn on manually the Chroma app) Sometimes there is an issue where you can’t add games to Synapse 4 I notice also when you have set profile with lights for some specific game keyboard (huntsman elite in my case) switch lights from profile to profile very slow, more than 20 seconds. I also notice that sometimes pro

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Maczownik
Rosewoodautocentral737
Rosewoodautocentral737Insider Mini
asked in Razer Synapse 4
Issue with Sound Balance and Quality After Updating Razer Synapse 3 and Switching to Synapse 4 (Razer BlackShark V2 | RZ04-03230)

After updating Razer Synapse 3, the sound quality became poor, and I decided to install Razer Synapse 4. I noticed that the sound balance in my Razer BlackShark V2 | RZ04-03230 headphones was uneven. The sound that should have been coming from the right side was instead coming from the left. I checked all settings in Windows and the headphones themselves, but I couldn't fix the issue. I tried uninstalling the audio drivers a few times, but it didn't help. I also tried calibrating the spatial sound, but that didn't resolve the problem. Eventually, I decided to go back to the old version of Synapse 3, but the sound quality still doesn't satisfy me. I would like to find a way to resolve this problem and eventually switch to Synapse 4.

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Rosewoodautocentral737
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MicbotInsider Mini
asked in Razer Synapse 4
Macro speed slows down after continuous play

Whenever I set any macro to use toggle continuous playback, overtime the playback will begin to slow. The total duration will be 7 seconds but as it runs it’ll take 13 seconds or longer to complete. tried fresh install and pc restart nothing works.

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M
Marek_xDInsider Mini
asked in Razer Synapse 4
Razer synapse 4 input stuck

So a few days ago I switched to synapse 4 mainly to use snap tap on my keyboard, but after playing couple hours in overwatch 2 both my mouse (DeathAdder v2 Pro) and keyboard (BlackWidow v3 mini HS) get stuck on the input, mainly the keyboard tho. What I mean is that whenever I am spamming AD, the A or D input gets stuck, not the switch itself but just the input and it results into walking in the direction until I press the A or D key and it also gets mixed up with me being unable to spam my mouse button (it happens mainly during group fights, dont know if it is related somehow). Even after disabling snap tap the issue still persists, the only way how to get rid of this issue is by turning off synapse completely, but that means I wont be able to use snap tap but mainly my custom profiles, any suggestions on how to fix it?

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Razer.Ten
A
Anonymous
asked in Razer Synapse 4
Volume control roll bar and multimedia keys don't work properly

Blackwidow V4 Pro and Synapse 4 installed. If Synapse is running and I run other certain apps, like a music streaming app, multimedia keys don’t work there and volume control stops working. As soon as I exit the music streaming app, volume control shows up reacting to the roll bar with significant delay. But sometimes it stops working at all. Only if I exit Synapse, it’ll be working. I tried all the steps proposed by support documentation, like rei-installation of the keyboard driver, Windows update and clean re-installation of Synapse, but they didn’t work.

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VesNL
VesNLInsider Mini
posted in Razer Synapse 4
Profile not switching or used

Aside from the profile not automatically switching, even manually setting the profile as default results in it not working in the game. It keep using the default one.Anybody else experiencing this? Problems started appearing after following instructions to uninstall Synapse in regards to another issue. Double checked settings. Even did the trick of installing Chroma app to disable the apps.

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Terepin
C
ChetandyInsider Mini
asked in Razer Synapse 4
Macros not working on Naga

When I try to configure macros on my Naga, I get a “This mapping requires Razer Synapse" message. It also shows a red slashthrough icon indicating that the mapping will be disabled. I see messages all over the place saying that this is just informational and that the macro still works. That is not the case for me. The Macro does not work, despite the fact that I am indeed configuring it from within Synapse.

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Heavyoak
HeavyoakInsider
asked in Razer Synapse 4
Synapse 4 crashes when changing profiles

every time I change game profiles for anything synapse 4 crashes completely.

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Razer.Ten
T
toupperInsider Mini
asked in Razer Synapse 4
Problem with Razer Barracuda x Chroma in Synapse 4

My headphones instantly turn off with hyperspeed dongle after newest update of Razer Synapse 4. I tried turning off Synapse 4 and headset is working normally. Anyone else got same problem?

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Docani
Arrowek25
Arrowek25Insider Mini
asked in Razer Synapse 4
Synapse 4 auto switching profiles via linked games notw working

Hello, after installing Razer Synapse 4 and uninstalling Synapse 3, I encountered an issue where the Chroma profile does not switch to the one set in the Linked Games tab/module when launching a game. Have someone else encountered this problem or is that just me? And do you have solution for it? Thanks!

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Terepin
Grendalf
GrendalfInsider Mini
asked in Razer Synapse 4
Synapse 4 startup problem

Hello all, On one of my PC Synapse 4 is not starting up properly. During the startup phase, it is downloading files but it doesn’t complete. It downloads files non-stop reaching 50 000 % + and keep rising. I have all the latest update of Windows 11and without any razer devices connected but it is always bug at this place. Anyone encounter this and have a workaround? Thank you!

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Grendalf
L
lilopomboInsider Mini
asked in Razer Synapse 4
Sequence macro like logitech plssss

The synapse community need to be able to create scripted macros as implemented by Logitech:in the actual version you cant customize more than one action in one macro so this feture would really help. -When pressing key : Perform X action-With key pressed: Perform Y action-When lifting key: Perform Z action hope devs can make it posible! would be awesome!

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Maczownik

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