Razer Cortex Saturation

Discussion in 'Razer Support' started by Ash_Kaashh, Apr 18, 2021.

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  1. Ash_Kaashh

    Ash_Kaashh New Member

    so I use razer cortex to play valorant because it lets me put my saturation to the max and I like how the game looks. Everything with it is fine however, yesterday when getting into a game my pc crashed and I just decided to get off, when I log on this morning my whole monitor is stuck in the color I set my game to and I cant change it, I've restarted my pc I've deleted razer cortex i don't know what to do if anyone has anyway to show me how to fix it my discord is mateus. ✰#9182
     
  2. Michelle-RazerCortex

    Michelle-RazerCortex Active Member Staff Member

    Hey there!

    Thank you very much for taking your time out of your day to share your concern with us. I am Michelle from the Razer Cortex Technical Support Team. I will be your technical companion for today.

    Regarding your issue, please follow the below steps:
    1. Please open Razer Cortex and go to GAME BOOSTER-BOOSTER PRIME-MAKE ADJUSTMENTS, turn on the MAKE ADJUSTMENTS feature at the right top.
    2. Then, please click the REVERT icon of Hue, Brightness, Contrast, Digital Vibrance. Ensure that you did not click any button of 'CANCEL' and 'SAVE'. Please check the image attached.
    3. Finally, please open your Task Manager to end the task of Razer Cortex to see whether your screen color changed as before.
    Please feel free to let us know if this issue persists after trying the resolution we provided.

    This issue generally occurred when Razer Cortex was forced to end its process. In such a scenario, Razer Cortex cannot revert the system settings when our users exit their game.

    We'll be looking forward to your reply soon.

    Best regards,
    Michelle Chang
    Razer Cortex Team
     

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    deefsea likes this.
  3. Ash_Kaashh

    Ash_Kaashh New Member

    you are a life saver thank you so much
     
    Michelle-RazerCortex likes this.
  4. Michelle-RazerCortex

    Michelle-RazerCortex Active Member Staff Member

    Please always feel free to let us know if you need further assistance. I'd love to help.

    Michelle
     
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