Razer Deathadder V2 Pro Wireless interfering with my 2.4GHz Wifi connection

Discussion in 'Razer Support' started by Zak_2000, May 22, 2021.

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  1. Zak_2000

    Zak_2000 New Member

    Hi!
    I just bought the DA V2 Pro wireless and it seems that when I plug in the 2.4GHz dongle, it disconnects my wifi connection from my laptop. My wifi router is only able to broadcast using the 2.4 frequency.
    I wonder If someone had the same problem, either with this specific mouse or another mouse. I am also curious about what channel is the DA V2 Pro wireless using in the 2.4 GHz frequency so that I can change the one in my wifi router to avoid any interference.
    Please help me out if someone found a solution to this issue.
     
    Zak_2000, May 22, 2021
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    Hyperion1911, Nooobdog1298 and Savage_Edge like this.
  2. Shilnix

    Shilnix New Member

    I believe I'm having the same issues. I have a Naga trinity pro that outputs in 2.4 ghz frequency as well and when I use it in that mode it cuts out but if I were to connect it directly through a wire or if I use the Bluetooth option, it seems to work fine
     
    Shilnix, May 28, 2021
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    Hyperion1911, Nooobdog1298 and Savage_Edge like this.
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