Razer devices flickering with the new synapse 3.0 | Razer Insider

Razer devices flickering with the new synapse 3.0

  • 21 January 2019
  • 5 replies
  • 11 views
A
Hello,

I`ve noticed that since i have upgraded to synapse 3.0 all my chrome devices have a random light flickering .
To make a perfect description it is like you have breathing activated on chroma but it just happens random, once every 5 or 10 or 30 minutes.

This was not happening on synapse 2.0 and it occurs only since i`ve done the upgrade.
Steps done :
Remove synapse 2.0 as razer instructs with all the clean-up files etc
Fresh install synapse 3.0 from razer download page .

I know this is just in beta but unfortunately some of my devices are not recognized in synapse 2.0.

Devices used :
Razer Firefly Hard edition (do flicker)
Razer Mamba TE (do flicker )
Razer Nari (dunno if it flickers cause i have them on my head most of the time)
Razer Anansi (managed only with synapse 2.0 so it does not flicker since i do not have synapse 2.0 anymore and it is not recognized in synapse 3.0)

This ain`t a critical issue since it does not impact the performance of the devices but it is rather annoying

Thanks
This topic has been closed for comments

5 Replies

R
Userlevel 6
Hello. That's odd. Have you tried using a different account to see if the same issue persists? Also, does the flicker happen if Synapse is closed? Let me know.
S
Hello,,

my Firefly Cloth Edition is flickering since I've upgraded to Synapse 3.0. Please fix that ASAP!

Thank you!
R
Userlevel 6
Sc0ttMcC0y
Hello,,

my Firefly Cloth Edition is flickering since I've upgraded to Synapse 3.0. Please fix that ASAP!

Thank you!


Hello! Have you tried doing a reinstall or repair of Synapse 3? Also, does it only happen with Synapse 3? Let me know.
S
Reinstall doesn't fix the problem. Flickering only occurs with Synapse 3. It's exactly like in this video:

R
Userlevel 6
Thanks for the reply. Can you send me a PM with the serial number of your Firefly as well as the build number of Synapse 3? Let's continue there. Make sure to include the link to this thread as well.
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