Razer Electra V2 mic problem | Razer Insider

Razer Electra V2 mic problem

  • 26 December 2018
  • 6 replies
  • 6 views

So i bought this headset around 30days ago, everything was perfect, i've changed to settings as i saw them fit for me, and everything was great, after few days, while using discord, many of my friends said that they hear me like a robot, robotic, and they can't understand me, i tried everything, even the firmware update, synape, all that, the thing that seemed to solved was the razer synapse program, i had it closed all the time after that, and it worked, until today.... so, around 15 or so days it worked fine, no robotic, but now it's the same, and the synapse is not opened. Could the mic be the problem? i hope not, please help me if u can. i really don't wanna use the warranty of the shop that i got it from, cuz it would take a lot of time.

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6 Replies

Userlevel 6
Hi there! Have you tried to untick the active noise cancellation enhancement in Synapse? Also, does the issue happen when used with other applications?
haven't tried other call applications, but i'm sure that it can't be from discord. since i've tried other microphones.any other solutions please?
Userlevel 6
aeroSalmonPinkcounty825
haven't tried other call applications, but i'm sure that it can't be from discord. since i've tried other microphones.any other solutions please?

Thanks for the reply. Did you try to untick the active noise cancellation enhancement? Also, what is the current build version of Synapse? Have you tried repairing the program? Let me know.
i'm sorry for such a late response

it's still the same problem, i might think it either has something to do with the headset, or it could be my usb's from the motherboard broken, i've tried changing to usb to other usb's, but in all of them, same problem, don't know what to do about it rly..

version is 2.21,it's up to date : https://i.imgur.com/lcGdl11.png
and i unticked that : https://i.imgur.com/I2oXyuw.png
Userlevel 6
Thanks for the reply. Does the same issue happen when used with another PC? Please send over the serial number of your Electra V2 as well as the link to this thread through PM. Let's continue there.
idk how to send pm
Razer.RedPanda
Thanks for the reply. Does the same issue happen when used with another PC? Please send over the serial number of your Electra V2 as well as the link to this thread through PM. Let's continue there.

idk how to send pm...