Hello.
i connected the hammerhead pro whit my mobile phone and worked after that i tryed to connect whit the audio app and worked. i snatlled the hammerhead pro update and after that the app dosnt worked anymore.
My Honor 50 (Bluetooth 5.2) is connected whit the hammerhead but the app dosnt connect anymore.
How i can fix it ?
PS : i reinstalled the app and restarted my phone but nothing happend
This topic has been closed for comments
Userlevel 7
- Razer Support
- 2398 replies
-
11 May 2022
Try to reset the Bluetooth connection of your device and forget the Razer Hammerhead wireless pro to establish a new pairing connection. If that didn't help, PM me the serial number of your earbuds so I can look check for any available firmware updates and other workarounds to help you resolve the issue. I will lock this thread to curb our conversation privately.
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