Hey
my keyboard has stopped lighting up. It does still work but the razer synapse app doesn’t recognize it anymore. I’ve updated all of the drivers and restarted the pc and swapped the usb plug over to another slot and still nothing. Any ideas?
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Userlevel 7
- Razer Support
- 7595 replies
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23 June 2022
JDSharphonsonirak
Hey
my keyboard has stopped lighting up. It does still work but the razer synapse app doesn’t recognize it anymore. I’ve updated all of the drivers and restarted the pc and swapped the usb plug over to another slot and still nothing. Any ideas?
What's the model of your keyboard? Does the same behavior happen while connecting the keyboard to another USB port or computer? Ensure that the device is connected to your PC's USB port directly. If the headset is part of the Razer Synapse 3.0 support peripherals, please download and install the Razer Synapse 3.0's Device Detection Troubleshoot Tool by clicking this link. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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