Razer Kraken 7.1 V2 mic problems | Razer Insider

Razer Kraken 7.1 V2 mic problems

  • 25 December 2018
  • 9 replies
  • 326 views
R
Hey everyone,

Today i've recieved the Kraken 7.1 V2 and it seems my Mic doesn't work without enabling "active mic noice cancellation". If I have that option disabled I sound like a robot, is this normal?

Also my friends complain my Mic sounds bad on Discord, like I am talking through an old phone. I thought the Mic should be pretty ok?

I hope anyone can help me with these issues.

Regards,

Reydan
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9 Replies

M
Hey Reydan,

I received mine yesterday and I have the exact same problem and my friends are complaining for the very same reason. In discord if I deselect the active mic noise cancellation I sound like a robot.

I've tried messing around with the settings to fix the problem but I haven't been successful.

Can anyone help us out?

Many thanks,
Matt
A
i feel you i got pewdiepies and it wont even show up in connected devices but my old mic worked.
R
I seem to have fixed the issue with the Mic quality being bad. If you go to your Mic settings in Windows you can change the sample frequency, somehow it's standard on Phone quality which obviously isn't good, change it to CD settings to improve the quality.
R
Also in Discord turn off all the Mic settings off like Noise things and such.
M
Might have actually worked! Just need friends to come online to test it now.

Thanks a bunch!
R
Let me know if it worked out!

I've also reinstalled Razer Synapse with all the drivers and I can turn off "Active Mic noise cancellation" without sounding like a robot. Somehow first time installing it seemed to bring in some faults with it.
V
ReydanNL
I seem to have fixed the issue with the Mic quality being bad. If you go to your Mic settings in Windows you can change the sample frequency, somehow it's standard on Phone quality which obviously isn't good, change it to CD settings to improve the quality.


This literally worked, why does it install with telephone quality? Also razer synapse doesn't detect the freaking headphones.
BlackFireDragon
Userlevel 7
You sound like a robot becose the quality of the microphone is set as default to low quality to fix this just change the quality in windows sound record devices to "dvd" and you will sound good. For second issue with toggle it's a profile or synapse issue try first to create new profile with default settings and do not enable anything then microphone and try if this dont help try to reinstall synapse with this remove all softwere from razer delete files in appdata and programfiles then reboot pc and download new installer from razer website install it and cheack if something change.
If this post help you give a like :stuck_out_tongue_winking_eye:
T
Whoa thanks,
I have the Kraken for 4 month, I changed the PC, and I had the exact same problem!
I'll try your solution out and let you know!
Thanks for sharing!
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