Razer Kraken TE : Surround sound / Spatial audio not working

Discussion in 'Razer Support' started by MuskleMemory, May 20, 2019.

  1. MuskleMemory

    MuskleMemory New Member

    So i just bought my new headphones and i played a bunch of matches with it on csgo. The surround sound was not working at all, making me unable to differenciate where the enemy was, although i had put 5.1 surround for the settings in csgo, and the surround sound option for csgo in razer synapse. I also tried some other games and there was no surround sound too. please help me anyone
     
  2. Razer.Lauriat

    Razer.Lauriat Title: Entitled Staff Member

    Hey! Help is here. Just to confirm, is the headset connected through the USB Audio Controller?
     
  3. MuskleMemory

    MuskleMemory New Member

    yes
     
    Razer.Lauriat likes this.
  4. Razer.Lauriat

    Razer.Lauriat Title: Entitled Staff Member

    I responded to your PM. Let's continue there instead.
     
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