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Razer Kraken TE THX spatial audio button issue

Discussion in 'Audio' started by darkstryke78, Oct 16, 2020.

  1. darkstryke78

    darkstryke78 New Member

    so, first off everything is functioning correctly EXCEPT the actual button on the USB controller doesn't turn THX on/off after rebooting. worked fine on install, first reboot next day and i can only turn THX on/off in the synapse program. i reinstalled synapse and the button worked again until rebooting the next day, then i had the same problem.

    Not product breaking but i'd like to use the controller...any ideas?
  2. lilcowboy

    lilcowboy New Member

    I also have this issue after getting my headset today. It works for like a minute in between installs of the Synapse app but that's all. Have you found a solution?
  3. iPete102

    iPete102 New Member

    Guys, after 6 months of trying to figure out a way to fix it I've finally found the solution. To fix the button not doing anything, you have to open Settings > Privacy > Voice Activation and then disable "Choose your default app for headset button press". I hope this helps :)
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