Razer Kraken Ultimate edition THX button

Discussion in 'Razer Support' started by zane1788, Jul 29, 2021.

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  1. zane1788

    zane1788 New Member

    So I just got my new Razer Kraken Ultimate edition in the mail just a few minutes ago and I've noticed that the THX button on the headset does absolutely nothing and from what I've seen other people have had the same issue as me so I was wondering what I could do to fix it if anything.
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Have you tried plugging in the headset to another USB port or computer with Razer Synapse 3.0 installed? Should the issue persist, please send me a PM, including your device's serial number. Let's continue our conversation there.
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