Razer KRAKEN X FOR CONSOLE microphone not working.

Discussion in 'Razer Support' started by Ra1derplayz, Jun 19, 2021.

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  1. Ra1derplayz

    Ra1derplayz New Member

    So i ordered this headset un January 2021 and it is an awesome headset however after 6 months of usage the microphone has stopped working and it isnt picking up any audio what so ever. I would like a fix to this issue please.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Do you get the same results no matter the platform you plug the headset into? I recommend testing it on a smartphone to check if the mic still works. Do send me the serial number so I can look into model-specific solutions.

    *Thread locked to curb the conversation to PMs.
     
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