Razer Kraken X USB high pitched noise

Discussion in 'Razer Support' started by MTBD4, Jan 5, 2021.

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  1. MTBD4

    MTBD4 New Member

    Hi everyone,

    I just got the Razer Kraken X USB headset, it's a fine working headset except for the high pitched noise I hear when I have my microphone on. The high pitched noise only comes from my left speaker which is connected to the microphone. I've tried everything but it just won't stop. I tried different usb ports. I have tried to disconnect everything which uses an usb port but it still stays. I've deleted the drivers and reinstalled them. I turned the sound from my microphone lower. I bended my microphone further away and I've deleted Synapse and the software for the 7.1 surround sound but it still stays and I'm on my wit's end. Just to be clear: The moment I turn my microphone off through the sound controlpanel on windows the noise stops. The moment I turn it back on it starts again.

    Does anybody have a solution for my problem? The headset I got before this one was an usb 7.1 surround sound headset aswell and that one worked perfect without any static noice.
     
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