Razer Mamba not working

Discussion in 'Mice and Surfaces' started by katana0924, Jan 21, 2020.

  1. katana0924

    katana0924 New Member

    So I have this Razer Mamba wireless mouse with led strips on both sides, i dont know the exact name of this mouse, there is plenty of mice called mamba whatever. So I connected this mouse to my pc and it doesnt work, I installed razer synapse software, I can change light effects on this mouse, but sensor and buttons not working at all, tried to uninstall synapse, tried to use it on another pc, nothing helped, only lights working, tried to use it in wired mode, nothing as well. Can please someone help me?
     
    michaelmalungcut and 0V3R_K1LL like this.
  2. FiszPL

    FiszPL Well-Known Member

    Probably sensor failed or some circuit on PCB or the cable is damaged somewhere. If you have warranty, RMA it.
     
  3. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Did both computers detect the mouse properly? Also, do you get the same results on both wired and wireless modes?
     
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