Razer Naga 2014 not working after Win10 update (KB5003635)

Discussion in 'Razer Support' started by radioVividRedsight207, Jun 24, 2021.

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  1. radioVividRedsight207

    radioVividRedsight207 New Member

    Hallo,

    after the last Win10 update the Naga 2014 is no longer working.
    Clicks are recognized but no movement. I tried to reinstall the driver
    but it's still not working.

    Somebody an idea?
     
    Last edited: Jun 25, 2021
    radioVividRedsight207, Jun 24, 2021
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    How does the mouse appear on the Device Manager? For now, do a clean reinstallation of the app and device drivers by following this guide. Don't hesitate to send me a message if you need further assistance.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Caziel, Jun 27, 2021
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